SHIPPING POLICY / TERMS AND CONDITIONS

MAGNETI CARDS SAS

SHIPPING We work with partner carriers and are subject to their times, terms, and conditions. All shipments are made from the city of Bogotá:

  • For Tampa, Florida, Miami, Florida, and Panama City, Panama, all shipments are at no additional cost: orders placed on business days before 5 pm are delivered on business delivery days.
  • For the rest of the countries, orders are delivered within 8 business days after the design is approved.
  • To major cities, shipments take 8 business days after the design is approved. Shipping is free to Tampa, Florida, Miami, Florida, and Panama City, Panama for purchases over $500 USD; if the order value is lower, shipping costs depend on the country. WITHDRAWAL You have a maximum of 8 days to exercise your right of withdrawal, counted from the day your order was delivered. The product must be returned in the same condition as received, must be in perfect condition, and must not have been used. In accordance with numeral 7 of article 47 of law 1480, goods for personal use are exempt from the right of withdrawal.

EXCHANGES AND WARRANTIES You have a maximum of 45 days to make exchanges and 90 days to request warranties. To make an exchange, the original product must be returned in the same condition as received, must be in perfect condition, and must not have been used. We suggest contacting: team.magneticards@gmail.com

  • Bogotá: Carrera 53c bis 05 a 47
  • Shipping costs for exchanges and returns must be borne by the buyer.
  • In case of an approved warranty, TRUE is responsible for shipping costs.
  • In case of return due to withdrawal or warranty, alternatives are offered to make a future purchase or refund the money. Once the product is reviewed, this process may take up to 30 business days. T&C DISCOUNTS AND PROMOTIONS
  • Discounts apply to the initial price of the product.
  • These discounts are not cumulative with other promotions.
  • MAGNETI may modify or remove these benefits at any time.
  • Prices and discounts are subject to change without prior notice.
  • Applies exclusively to the purchasing country.
  • Delivery times and standard exchange and return policies apply for www.magneticards.com
  • Exchanges and returns of products identified with promotional discounts will work as follows: The corresponding surplus for shipping and products must be paid.